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FAQs

FAQs
  • How long does shipping take?

Shipping takes approximately 3-5 business days. However Denimthelabel strives to ship orders same or next day. 

We are not responsible for lost, stolen or damaged packages.

  • Which size should I get?
Please refer to the size guide for all of your sizing needs. 
Check product page for more details about specific items.
  • Who owns Denimthelabel?

Dallas Otigba known as @state.of.dallas, owns Denimthelabel. A black woman from Washington DC started Denimthelabel at her time at USC as she studied Business Administration and had a passion for Entrepreneurship and Fashion. 

  • How can I get featured on Denimthelabel's Social Media Pages?

Post your selfies wearing your Denimthelabel items tagging us @denimthelabel to be featured.

  • What Payment Options do you accept?

We accept Visa, MasterCard, American Express, and Discover cards. 

We also offer payment via Shop Pay or After Pay!

  • Do you ship Internationally?

Yes, we offer standard and express shipping options to most countries. However free shipping is only offered for US orders.

  • Where is Denimthelabel Based?

We are based in Los Angeles California!

  • Where can I cancel my order?
We do not offer order cancellation after orders have already
been fulfilled and processed. Please message contact@denimthelabel
for all order concerns.